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MERCHANDISE RETURN

When you buy a product at Outils Pierre Berger and you are not 100% satisfied, you have 30 days from the date of purchase to return it. We will replace or refund.

CONDITIONS :

Send us an email to info@outilspierreberger.com explaining the reason for return, invoice number, model number of the article in question, the type of treatment desired (exchange or refund) and your contact information to contact you.

Wait for our email to obtain the return number.

Make sure to ship the product in its original packaging (in salable condition) including a copy of the invoice with the RMA number that we have assigned to you.

RESTRICTIONS :

Spare parts for tools are not returnable.

Books, software and DVDs cannot be returned in order to comply with the Copyright law.

Final sales such liquidations and second hand Products are not returnable.

Custom cut products cannot be returned.

SHIPPING COSTS FOR RETURN :

Shipping for return are at your charge.


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